What People are Saying about us.
I just wanted to express my extreme thanks and gratitude to your wonderful customer service teams at ATRS Recycling. My husband took a pile of our household donations to one of your bins and accidentally included a pair of my brand new shoes that I had received as a Birthday present. My well-meaning husband grabbed these shoes and tossed them along with the other donations.
After calling the 24-Hour message center, Scott from the Dallas warehouse contacted me right away. He was so nice and said he would look for them, but that I was probably too late by one day (my shoes were donated on a Saturday and I did not notice they were gone until Monday morning). I called the 24-Hour message center once again and Ernie Angerstein from the Houston warehouse returned my call. He was so nice and caring. He handled my call for the missing shoes as if I had lost something worth a hundred times more. He kept in contact with me throughout the week with updates. He finally contacted me to say they found my shoes!
What sounded like an impossible feat was handled with professionalism – and ATRS made it happen. Every individual I spoke with was so pleasant and courteous. From telephone operators all the way down the line, your employees are some of the nicest people I have encountered.
I really appreciate the extra effort that Scott, Ernie and all the workers at your sorting facility went thru just to find a pair of shoes. As an employer, I think you should know that you truly wonderful employees!
Kristen S., Dallas
Kristen S., Dallas resident
On behalf of the students and staff members at Mireles Elementary, thank you for braving the weather to spend Friday morning with us. We believe that enriching experiences like Career Day will help develop leaders who will positively impact the community in years to come.
Thank you for representing ATRS Recycling at our event and believing in our children,
Angelina T., Librarian
Judge Andy Mireles Elementary
Angelina T, Librarian
I am the woman who called today about throwing all her husband’s shirts out on accident. I just wanted to say how grateful I am to you guys and how extremely pleased I am with the way you treated me. I have been donating to this box for over 3 years now and I can finally say that when you give you DO GET BACK! You both really handled my issue so quickly and treated me like a paying customer. I can’t thank you enough! I hope the whole company can have confidence knowing that with employing people like you that they really are successful in everything they do! I will for sure continue to donate at this location. This was a crazy but great experience!
Thanks for saving my marriage! Sincerely,
Leah Boyle Funk Facial Plastic Surgery
Leah Boyle, Funk Facial Plastic Surgery