What People are Saying about us.
Just wanted to thank everyone at the Houston office for saving my day! I accidentally donated my cell phone last Friday along with about 10 garbage bags of clothes to an ATRS recycling bin, and immediately called the 1-800 number on the donation bin. To my surprise, a really sweet and caring lady answered the phone and said she would have someone call me back within the hour. I received a return call in about 15 minutes from another very nice gentleman named Ernest Angerstein, who said he would meet me the next day around noon (even though it was a Saturday). My mom has been in the hospital since October 25th and was scheduled to return home today, so it was imperative that I had my phone. What an amazing company with incredibly kind employees! I thank you all once again from the bottom of my heart.
Nicole Y., Houston resident
Thank you so very much for your help today, ATRS! I was stranded after dropping my car keys into a recycling bin, but your Houston crew came to my rescue in record time. I know it was a long drive, and I very much appreciate your help and your kind, courteous manner. Thank you again!
Sherri L., Tomball resident
While recycling with ATRS last week, I mistakenly tossed my wallet – filled with credit cards and other important information – into a collection bin. Luckily, an ATRS driver turned it in to his office supervisor after spotting it among that bin’s donations a few days later. Rita, the office supervisor, went out of her way to contact my apartment manager, who passed the great news on to my husband and me. We were able to pick up my wallet from ATRS Recycling that afternoon, all thanks to one thoughtful driver! I can’t even imagine what could have happened had he not handled the situation so well; we’re both extremely grateful that there are still some honest people in the world.
Lauren S., Phoenix resident
Thank you ATRS! One of your employees did a phenomenal job and went above and beyond in helping with my recycling pick up.
H.M., Houston resident
A BIG thank you to ATRS for all your help! We could not have participated in the College Move-out challenge without your company, especially at the last minute.
Please let us know when you’re planning to bring clothing and shoe donation bins to Huntsville TX. We would definitely love to partner with your recycling team again.
Thanks again and Happy Earth Day!
Kathryn G. Kuczaj
Traditions Camp and Outdoor Coordinator
Kathryn G. Kuczaj, Sam Houston State University
American Textile Recycling Service (ATRS) has been extremely helpful in working with Michigan Humane Society. They have gone out of their way to make special trips for collections, attend our events and hand out snacks to our friends as well as their furry companions. ATRS believes in our mission and it shows.
As Michigan Humane Society partners with animal control agencies all over the state, it is of the utmost importance that programs like the ATRS community recycling program continue to contribute so that animals in Michigan can receive proper care.
This partnership definitely has been a great opportunity for both MHS and ATRS and will be for many of our local retailers like Walgreens, Petco and others. Your support is greatly appreciated!
Nicole Senczyszyn, Michigan Humane Society Event Manage
I just wanted to express my extreme thanks and gratitude to your wonderful customer service teams at ATRS Recycling. My husband took a pile of our household donations to one of your bins and accidentally included a pair of my brand new shoes that I had received as a Birthday present. My well-meaning husband grabbed these shoes and tossed them along with the other donations.
After calling the 24-Hour message center, Scott from the Dallas warehouse contacted me right away. He was so nice and said he would look for them, but that I was probably too late by one day (my shoes were donated on a Saturday and I did not notice they were gone until Monday morning). I called the 24-Hour message center once again and Ernie Angerstein from the Houston warehouse returned my call. He was so nice and caring. He handled my call for the missing shoes as if I had lost something worth a hundred times more. He kept in contact with me throughout the week with updates. He finally contacted me to say they found my shoes!
What sounded like an impossible feat was handled with professionalism – and ATRS made it happen. Every individual I spoke with was so pleasant and courteous. From telephone operators all the way down the line, your employees are some of the nicest people I have encountered.
I really appreciate the extra effort that Scott, Ernie and all the workers at your sorting facility went thru just to find a pair of shoes. As an employer, I think you should know that you truly wonderful employees!
Kristen S., Dallas
Kristen S., Dallas resident
On behalf of the students and staff members at Mireles Elementary, thank you for braving the weather to spend Friday morning with us. We believe that enriching experiences like Career Day will help develop leaders who will positively impact the community in years to come.
Thank you for representing ATRS Recycling at our event and believing in our children,
Angelina T., Librarian
Judge Andy Mireles Elementary
Angelina T, Librarian
“Dear ATRS, I started residing at The Weldon House in the beginning of October 2010. Thanks to the ATRS recycling boxes, I’ve been provided with things like toiletries, appliances, and housewares. They’ve also made available to me and my 2 year old son the essentials, like food and diapers. I didn’t get a chance to celebrate Christmas last year with my son, but this year, ATRS has made up for that. We had a Christmas party here at The Weldon House with Santa, food, presents, and we even had our very own Christmas tree! We received gifts and my son loved his toys. We are both very blessed to be here and appreciate all of the help from the ATRS recycling boxes!”
“I have 5 children and only one resides with me here at The Weldon House. I lost my first 2 children when I was still a minor, and the other 2 while I was in my addiction. I never knew there was a place like The Weldon House. I’m so thankful there is. A year ago, I had no hope, I thought I was too stupid and too worthless to be or do better. With the help of The Weldon House, and the support from the orange ATRS Arizona drop boxes, I’m studying for my GED. So I can further my education I’m learning the life skills and tools to live sober, and maintain a healthy, happy home for my youngest. I’m learning how to be a better person and mother. Without The Weldon House and the Atrs Arizona drop boxes, I would not have been able to do what I am doing now. From the bottom of my heart, I thank you!”
“Let me begin by telling you my story, it almost seemed like I was to be doomed from the beggining. I was brought into this world by my parents who were extreme alcoholics. They did not work; they stayed at home and drank for a living. They both were on disability. My mother was mentally ill, and my father drew a veterans pension. I grew up seeing a lot of abuse iin my home. My mother was incapable of love, and did not protect me. My father’s love landed him in prison for 15.5 years. I ended up in the foster care system at the age of 13. At the age of 16, I met what was going to be my future adult abuser. I got together with him at the age of 19, and we were together for 20 years . We had 2 children together, and a growing meth addiction. In that 20 years, abuse and meth were now apart of day to day life for me. There must have been a good dozen times were I tried to leave my abuser for a better life for me and the kids. Unfortunately, my addiction to meth would not allow that to happen. Each time I got the strenth and courage to leave him, my addiction would take over and I would end up right back where I started. Then the abuse would be 10 times worse than what it had been. In April of 2010, desperate and completely broken, I sought help. I decided to get treatment at The Maverick House. While I was there, I met a staff member who was alumni of The Weldon House. She told me all the wonderful things The Weldon House had done for her, and her kids. I finally had hope and faith for the first time. I filled out an application, and had and interview. I knew in my heart, if given a chance, I would be able to make it! On June 29th of 2010, my hopes became reality! I now have 10 months sobriety, and thanks to ATRS Arizona/The Weldon House, I had food and the necessities I needed when I moved in, and the chance to thrive. We were also given a wonderful Christmas. I must say, in my 41 years of life, it was the best i ever had!! Thank you ATRS and The Weldon House!
“When I got to The Weldon House, I had nothing. I was so excited about all the opportunity I would be given here. I came in just before the Christmas and everybody had told me how awesome of an event Christmas here at The Weldon House, and it was reassuring because I never experienced a “real” Christmas and I knew my daughter would love it. I couldn’t believe my eyes when I opened up the gifts that were given to me! I was so grateful that people who didn’t even know us could be so generous and kind. Without ATRS Arizona, the holidays would have been hard to go through. My apartment would empty, and so would my hope. Being here at The Weldon House has encouraged me and has filled my life with so much hope, because what once were rough patterns for me, are now smoothed out.”
“I am 47, and I live at The Weldon House with my thirteen year old daughter. I would like to take the time to express my gratitude to ATRS Arizona for the way that they have positively affected our lives. I would like to briefly touch on the foundation I had as a child. My parents divorced when I was 6. My father was an alcoholic and he died from his disease at age 36. My mother re-married and my step father molested me from age 9, until I was 13. When my mom found out, she left him for approx. 2 months and found it too difficult to raise my sister and I by herself. We moved back in with my step-father, and I lived there until I was 18. By the grace of God, the sexual abuse did not continue, although from that point on, my mother was verbally and physically abusive. I gave her the nickname “Mommy Dearest.” I began drinking and smoking marijuana at age 11. When I was 23, I began using meth. For the next 23 years, this is what I used to help me bury the pain, fear, shame, and guilt that I felt. During this time, I was married twice, and was blessed with 3 beautiful daughters. Unfortunately, my girls were raised by a mother who was fully active in her addiction. At the age of 37, I got arrested for the 1st time, and during the next 8 years, I ended up with 3 felony drug charges. In April of 2009, I had the choice of either going to residential treatment, or doing a year and a half in prison. On April 14th, 2009, I began my treatment at New Arizona Family. I was there for 3.5 months, completed that program, and transitioned to The Weldon House. When I arrived at The Weldon House my daughter and I were blessed with a 2 bedroom apartment, fully equipped with all the necessities. We didn’t have much by the way of clothes, but due to the donations in the ATRS boxes, we ended up with more clothes than we had in years. While I was waiting to get benefits from the state, we were provided with the things necessary to sustain us! My daughter and I have spent 2 Christmases here and they have been the most memorable ones we ever had. The Weldon Housedoes not require us to immediately go out and find employment, but instead helps us to create a safe and structured environment for our families, bond with our children, get a sponsor, and work on our recovery, help us work through our legal issues, acquire counseling got our children and so much more. When the time is right, we are able to get schooling/training so that when we leave here, we will be self-sufficient women, capable of providing for our families. Without the help of organizations like ATRS Arizona, this life changing opportuinity would not be possible Because of it, I have been able to break the cycle in my family and provided my daughter with a better start in life than what I had. I am extremely grateful for all that ATRS has done to help us!”
“I am so grateful to have been part of the benefits of The Weldon House/ATRS Arizona clothing recycling boxes. My family never goes without a thing. My children could not ask for anything else. We have furniture, bedding, and all the necessities. I have 4 children: 9,7,6, and 1. We have been at The Weldon House since December 1st, 2009. We have been blessed to attend 2 of the most wonderful Christmas parties. The kids got the opportunity to meet Santa and his elves, and they got all they wanted for Christmas!!! Thank you Weldon and Atrs Arizona!”
In Their Words: Weldon House Residents Give Thanks for Support
I can’t imagine how different my life would have been if I had these skills when I was younger!
Student from HERO, Homeless Empowerment Relationship Organization