FAQs

1What does ATRS do?

ATRS provides easy convenient solutions for donating unwanted clothes, shoes, toys and household textiles. Simply drop off at your nearest ATRS Clothing & Shoe Donation Bin and we’ll do the rest! Every donation goes where it’s needed the most and everything gets a second life. Our charitable partners receive much-needed funds from our every pound collected, and this directly supports local programs and services. The process of reusing, redistributing and recycling these items creates a circle of jobs locally, nationally and abroad while diverting millions of pounds of textiles from municipal landfill. It’s a WIN WIN WIN for the communities where we live, work and play!

2What clothing and shoe items do you acept?

ATRS accepts gently used, out of season, unwanted clothing, shoes, toys and household textiles. This includes new, used, gently worn, dry-cleaned, laundered, outgrown, clothing of all types, regardless of gender or size. Items include jackets, coats, sweaters, tops, bottoms, maternity wear, children’s, babies, undergarments, athletic gear, bathing suits, hats, gloves, socks, laptop covers, small luggage, bags, wallets, accessories and jewelry, hospital scrubs, uniforms, corporate shirts with logos, dress-up costumes and much more! Household textiles including soft toys, stuffed animals, blankets, sheets, pillows, memory foam pillows, towels, shower curtains, comforters, drapery, mats, small rugs and more.

3Are you able to accept my worn, torn and stained textile?

Wearable donations provide the most value and support for our charitable partners. For special recycling services like uniforms, corporate logo gear, quilter fabrics, please contact our 24-Hr Hotline 866-900-930.

4What non-textile items do you accept?

Accepted non-textile household items include books, DVDs, CDs, bookends, picture frames, decorative bowls, vases, figurines and much more. Please only donate items that are not breakable when dropped into a bin. Please kindly observe our NO DUMPING policy and follow your city’s trash requirements. If you are unsure, kindly call our attended 24-Hr Hotline 866-900-930.

5What items are not accepted?

Do not drop off mattresses, box springs, blow-up mattresses, futons, household furniture, appliances, electronics, construction supplies, broken housewares, trash and other debris. Remember, if it doesn’t fit in the bin, it doesn’t belong. Bulky waste dumping is illegal and will be prosecuted. Please kindly observe our NO DUMPING policy and follow your city’s trash requirements. If you are unsure, kindly call our attended 24-Hour Hotline.

6How can i find a donation bin near me?

ATRS makes it easy and convenient. Simply call our attended 24-Hour Hotline with your zip code, city or neighborhood location. A Community Recycling Coordinator from your city will call you directly with a list of locations near you. ATRS is expanding its service rapidly and adding new locations week. This is the quickest, most efficient way to identify Clothing & Shoe Donation Bins closest to you.

7Where can I donate my large non-textile items?

Please call our 24-Hour Hotline with your contact info, city and neighborhood location or send an email explaining what you wish to donate or drop off for donation. A list of our locations and cities appears here. A Community Relations Coordinator from your city will call you directly. We ensure your items are matched up to a charity, shelter or philanthropic business that can use what you no longer need.

8How does donating help communities?

Cleaning out your clothes and dropping off donations not only creates monthly support for our charities, it fuels a growing circle of jobs and economic stimulus in our communities. ATRS partners with worthy non-profit organizations nationwide. These charities receive funding for every pound collected, which directly supports programs and services in the local community. You’re doing so much good for people and the planet simply by donating items you no longer need.

9Where do the clothes go?
The clothes go where they are needed the most. ATRS ensures almost everything is used, nothing is wasted. – About 45% is usable “as is” in the growing second-hand clothing market – 20% is used for upholstery and automotive stuffing – 30% is used for industry wiping rags – ATRS gives away 3% for disaster relief. This equates to several trailer loads of blankets, warm wear, suits and household items every month To date, ATRS has diverted millions of pounds of unwanted textiles from local landfills nationwide. Follow our live stat counter here.
10How are the Charities paid?

ATRS pays charities for every pound of donations collected in the charity bins, regardless of quality, type or condition. This creates a much-needed monthly revenue stream for local programs and services. In many cases, charities could not keep the doors open or continue to provide services without this fundraising program. To date, ATRS has provided over $5M to worthy charities nationwide.Follow our live stat counter here. How does the process work?

  • Charities, cities, schools and other organizations partner with ATRS to create Clothing & Shoe Donation programs they could not afford to run or staff on their own. There is absolutely no start up cost or fee to the charities. ATRS funds the programs entirely. Every ATRS Donation Bin bears our signature globe logo and the logo of the charity partner we serve. It takes approximately 18-24 months for a community donation bin program to be profitable, but ATRS assumes all the investment costs and charities receive funding from the first day bins are placed in communities.
Do the clothes stay local?
  • All the funding stays local and directly supports local charities, programs and services. The donated items are sorted, graded and baled to be redistributed locally, nationally and abroad, depending where they are needed most. ATRS is a first responder to disaster relief and always provides “first pick” to our local charities for anything they need. This includes bedding, furniture, office supplies, household goods, perishables and other non-textile items donated by families, businesses and others in the community.
How does ATRS create revenue?
  • Like all companies serving the municipal waste and recycling industries, ATRS is a for-profit company operating entirely in the private sector – same as glass, paper, plastic and metals. There is no government support, subsidy or funding for the service we provide. ATRS provides this easy, convenient reuse solution completely, completely free to the communities we serve. ATRS creates revenue by redistributing and repurposing unwanted textiles where they are needed most. The net profit is literally pennies on the pound. Success depends on streamlined logistics and servicing our communities efficiently.
What are the benefits of partnering with ATRS?
11How do the needy benefits from ATRS donation programs?

Every pound collected by Clothing & Shoe Donation bins displaying a charitable partner logo generates ongoing monthly revenue for local non-profit organizations. This provides support for those in need in our communities. In addition, ATRS sponsors local disaster relief, homeless missions and community centers each month with trailer loads full of blankets, warm clothes, suits and much more. Our charitable giving increases every year as we grow. For updated information on our charity donations to-date, follow our live stat counter How can my municipality benefit from ATRS donation programs?

  • ATRS offers textile recycling solutions for municipalities, city recycling centers, universities, school systems, homeowners associations and much more. If you are a municipal official, councilperson, solid waste advisor, zoning and planning members, board member or attend chamber of commerce meetings. Please contact a Community Representative at [email protected]
How can my business host a donation bin?
  • Great question! If you are a municipal official, charity, property management company, landowner, business owner, school system employee or church officer, we invite you to reach out to us. We serve communities and neighborhoods in 29 metropolitan areas across 10 states nationwide with many more to come. ATRS may currently be in your neighborhood and would love to partner with. Please call us directly or email us your completed sponsor form. These partnerships really work. See our testimonials for more information.
How does ATRS support a marathon, charity walk or green festival?
12I am just one person how can i help?

Let us answer with a thank you. Every one person who has donated their time, energy and resources to a good cause has asked that same question in the beginning. Yes, one person can make a difference. The next time you clean out your closet, please look for our distinctive ATRS globe logo and support one of our many charitable partners. Consider hosting a Clothing & Shoe Donation drive at your office, school, church, apartment complex, homeowners association or special event. Help us by volunteering at a community event such as Earth Day, America Recycles Day or one of our many marathon events nationwide. Join the hundreds of neighbors and local businesses that are already helping to spread the mission of a greener tomorrow in our communities.

13ATRS does not serve my city yet. Can i mail my donation?

Yes! And thanks for being an advocate in your community. As the nation’s fastest growing donation bin operator, we are expanding to new cities every year. To find a list of cities we serve, please Click here. If we don’t serve your town yet, please feel free to bundle and ship your gently-used, outdated or unwanted clothes, shoes, sporting gear, toys and household textiles to our corporate offices. ATRS ensures everything is graded, sorted, reused or recycled and almost nothing is thrown away. SEND YOUR PACKAGE HERE: Attn: Production Dept. American Textile Recycling Service, Inc. 10739 West Little York, Suite 100 Houston, TX 77041 NOTE: FOR DONATION Every item you send raises funds for non profit organizations. We appreciate your commitment to supporting our local charitable partners and preserving our natural resources. If you would like to encourage others in your community to do the same, please share your experience on our Facebook page.